Walt Disney World Resort Testing New AI Planning, Booking Tool

Image: A group of friends at Walt Disney World Resort's EPCOT in Orlando, Florida. (Photo Credit: Walt Disney World Resort)
Image: A group of friends at Walt Disney World Resort's EPCOT in Orlando, Florida. (Photo Credit: Walt Disney World Resort)
Patrick Clarke
by Patrick Clarke
Last updated: 8:30 AM ET, Wed September 16, 2026

Travelers planning and booking trips to Walt Disney World Resort will soon have access to a new AI tool.

Powered by Google's Gemini, the new offering will soon launch in beta, according to CNET, allowing randomly selected guests in the United States and Canada to view AI summaries of Disney World resort comparisons and pricing on Disney's booking site and mobile app.

The chat feature will even direct users to booking links after providing the summaries and recommendations, which will be built on official Disney data only.

"We’re partnering with Google Cloud on the AI portion of this, but we are using Disney sources and data underpinning that," a Disney representative said during a recent media briefing.

The new AI offering will initially be focused on resort planning rather than full park itineraries and users cannot yet use it to secure Lightning Lane or dining reservations.

For now, guests with access to the tool can view resort prices on a Walt Disney World map, browse dates with the best available rates, have eligible offers automatically applied and share potential itineraries with others in their travel group.

It's important to note that Disney has no plans to do away with existing planning and booking channels such as its call center and travel advisors.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
The Next Generation Of Carnival FunWednesday, September 16, 2026
2:00pm Eastern
Get ready for an exciting webinar with Janet Wygert, Carnival’s Senior Vice President of Sales and...
Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...
Upcoming Webinar
I Am Israel: Rediscovering the World's Most Timeless DestinationFriday, September 18, 2026
2:00pm Eastern
From new sites in the Old City of Jerusalem to culinary experiences to spiritual connections, join us...
Upcoming Webinar
The Next Generation Of Carnival FunWednesday, September 16, 2026
2:00pm Eastern
Get ready for an exciting webinar with Janet Wygert, Carnival’s Senior Vice President of Sales and...
Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...
Upcoming Webinar
I Am Israel: Rediscovering the World's Most Timeless DestinationFriday, September 18, 2026
2:00pm Eastern
From new sites in the Old City of Jerusalem to culinary experiences to spiritual connections, join us...