There's always something new going on with All-Inclusive Hard Rock Resorts. In a recent Q&A with Travelpulse, Adele Barrera, Director of Marketing with AIC Hotel Group, revealed what's new and exciting, how the company works with travel agents and which properties are best for both families and adults.
TravelPulse: What's new and exciting with All-Inclusive Hard Rock Hotels?
Adele Barrera: There are many new and exciting things happening at the all-inclusive Hard Rock Hotels. First and foremost, we are opening the Hard Rock Hotel Los Cabos this summer. We recently opened the KIDZ BOP Experience at Hard Rock Hotel & Casino Punta Cana and it will also be open at Hard Rock Hotel Riviera Maya this summer.
During the week of August 12-16, the KIDZ BOP Kids will be on property for the Ultimate KIDZ BOP LIVE Fan Experience, where there will be family activities, meet-and-greets and a concert from the KIDZ BOP Kids on August 14. We also recently opened the Rockaway Water Park at Hard Rock Hotel Riviera Maya.
TP: How does Hard Rock work with travel agents?
AB: We have four unique agent programs that boast industry-leading commissions, exclusive rates, tailored support and world-class incentives to ensure our dedicated agents are well rewarded for their loyalty and support.
Amplified Rewards: Earn more with every sale through one of the industry's top commission programs.
Amped Power Agent: Amped is our agent bonus incentive program. Earn on every booking you make.
WOW Specialist: Earn free nights towards your own Hard Rock Hotel stay when you book your clients in paradise.
R&R:Earn free nights toward your own all-inclusive stay when you book your clients in paradise.
TP: Which all-inclusive properties are the most popular with families?
AB: The two most popular properties for families are Hard Rock Hotel Riviera Maya and Hard Rock Hotel & Casino Punta Cana. With the Woodward, Rockaway Bay Water Park and the KIDZ BOP Experience coming soon, there is so much to do for families at Hard Rock Hotel Riviera Maya.
At Hard Rock Hotel & Casino Punta Cana there is the KIDZ BOP Experience, mini-golf, the kids pool and more. Families can never run out of activities on this property.
TP: And the most popular for couples?
AB: Hard Rock Hotel Riviera Maya has an exclusive Heaven side that caters to adults-only, and it's perfect for couples.
TP: What makes All-Inclusive Hard Rock stand out from other hotels in the region?
AB: The All-Inclusive Hard Rock Hotels offers the Limitless All-Inclusive program that removes the limit on your inclusions.
Whether it's playing a round of golf at the world's only Hard Rock golf courses, finding zen at the spa with a Rhythm & Motion treatment, fine dining or an action-packed adventure at the region's most breathtaking cenotes, you can squeeze as many of these as you want into your stay. They're included, and you just have to pay a 25 percent service fee.
TP: Are there any special promotions available to travelers right now?
AB: Currently, we have the Kids Stay Free promotion. If you book a family suite at the All-Inclusive Hard Rock Hotels, two kids (12 and under) stay free with one full paying adult. Your family can indulge with live entertainment, over-the-top amenities and beautiful seaside luxury.
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