Accor Leads With COVID-19 Testing Options

Image: PHOTO: Fairmont Le Chateau Frontenac (Photo courtesy Accor Hotels)
Image: PHOTO: Fairmont Le Chateau Frontenac (Photo courtesy Accor Hotels)
Lacey Pfalz
by Lacey Pfalz
Last updated: 12:00 AM ET, Tue March 16, 2021

The hospitality company, Accor, announced that it will be one of the first major hospitality companies to deliver COVID-19 testing options at all of the properties it manages, thanks to a partnership with x.labs.

The partnership with x.labs, a leader in next-generation digital healthcare technologies, will provide access to COVID-19 testing within the U.S. and Canada across all Accor-managed hotels.

Beginning in March, guests at any Accor-managed hotel in the U.S. and Canada can purchase PreCheck PCR testing kits. The PreCheck kits include a Bluetooth smart thermometer, a PreCheck App for logging results and the PCR self-collection test.

Guests will also be able to order PreCheck PCR kits from x.labs for at-home testing prior to travel. Through the special Accor and x.labs partnership website, U.S. residents can receive free kits through insurance providers, the Families First Coronavirus Response Act, the Health Care Enhancement Act and the Coronavirus Aid, Relief, and Economic Security (CARES) Act.

Planners organizing meetings and events at an Accor-managed property will be assigned to a concierge contact at x.labs to help plan at-home PreCheck testing kits or on-site COVID-19 antigen rapid testing for those attending.

Andrea Torrance, Senior Vice President, Guest Experience, Accor North & Central America, noted, "The health, safety and well-being of our staff, guests, owners and partners remains our top priority. As travel starts to reopen, COVID-19 testing and screening will continue to be top of mind. By partnering with x.labs, we are able to provide guests and planners with an organized testing solution for a more seamless and comfortable travel experience."

This partnership with x.labs to provide COVID-19 testing is part of Accor's ALLSAFE hygiene and cleanliness prevention protocol.

Accor-managed brands include but are not limited to, Fairmont Hotels & Resorts, Orient Express Hotels, Sofitel, Raffles, Banyan Tree, Pullman and more.


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Lacey Pfalz

Lacey Pfalz

Senior Editor, News & Features

Lacey Pfalz is Associate Editor at TravelPulse. She's a passionate advocate of responsible travel and believes the best travel experiences happen outside of a planned itinerary. Lacey currently lives in rural Wisconsin. She can be reached at [email protected].

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