Disney Resorts Eliminate 'Do Not Disturb' Signs

Image: PHOTO: Disney's Grand Floridian. (photo via Flickr/Jason Pratt)
Image: PHOTO: Disney's Grand Floridian. (photo via Flickr/Jason Pratt)
Monica Poling
by Monica Poling
Last updated: 2:47 PM ET, Sat December 23, 2017

Just in time for the holiday rush, Disney is rolling out an upgraded security policy at several of its Walt Disney World resorts in the Orlando area.

On Friday, guests at three monorail properties near the Magic Kingdom-Grand Floridian, Polynesian and Contemporary resorts-no longer found "Do Not Disturb" signs in their guest rooms. Instead, a "Room Occupied" sign has become the new in-room standard.

Along with the new signs comes a new policy that mandates a cast member enter each room at least once a day to "ensure guest safety," according to Walt Disney World News Today.

Previously, if a "Do Not Disturb" sign was hanging from a door, cast members were required to bypass servicing or entering the room. The new Disney terms of service outline that "the hotel and its staff reserve the right to enter your room for any purposes including, but not limited to, performing maintenance and repairs or checking on the safety and security of guests and property."

Reportedly Disney started placing a notice of the updated policy in the guest rooms of the three properties starting Friday, as well as a clarification that cast members will give reasonable notice prior to entering a room, by knocking and announcing that they will enter.

According to WDWNT, the new policy is believed to be in response to a mass shooting in Las Vegas earlier this year, when a lone gunman checked into the Mandalay Bay and stockpiled a weapons cache. From his room, he ended up killing at least 58 and injuring hundreds more. Disney officials have not officially commented on the reasons behind the new policy.

Hotels around the country are stepping up security measures in response to the shooting, as well as equipping staff with additional means of defense, like panic buttons, in response to increased reports of sexual misconduct among guests.

Disney is expected to roll out its updated security policies at other resorts in the coming weeks.


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