Hilton Reveals Promising Future Despite COVID-19-Related Losses

Image: Hilton CleanStay. (photo via Hilton Media)
Image: Hilton CleanStay. (photo via Hilton Media)
Donald Wood
by Donald Wood
Last updated: 8:50 AM ET, Wed February 17, 2021

Despite massive reported losses for the fourth quarter and full year, Hilton Worldwide Holdings Inc. revealed the vast majority of its properties have reopened and many new properties are scheduled for construction.

The impact of the COVID-19 outbreak on Hilton and the travel industry as a whole is undeniable, as the hotel giant reported a $225 million loss for the fourth quarter compared to a loss of $81 million for the third quarter.

Hilton President and CEO Chris Nassetta also said the company lost $720 million during 2020, compared with a net income of $886 million for the full-year of 2019. The hotel giant reported an adjusted EBITDA of $204 million for the quarter and $842 million for the full year.

"Our fourth quarter results were largely in line with our expectations as rising COVID-19 cases and tightening travel restrictions disrupted the positive momentum we saw throughout the summer and fall," Nassetta said. "Yet even with a challenging environment, we celebrated our one-million-room milestone during the quarter and achieved net unit growth of more than five percent for the year."

Despite the losses associated with the ongoing coronavirus pandemic and resulting travel restrictions, Hilton has managed to reopen 97 percent of its hotels. Occupancy for the fourth quarter fell to 41 percent in the U.S., a drop of more than 30 percentage points from 2019.

Looking to the future, the company announced it has 2,570 hotels across 116 countries and territories in the development pipeline, including 31 properties being built in areas where Hilton does not have any hotels in its portfolio.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Selling More with TAP: Unlock the Value of Portugal StopoverMonday, November 9, 2026, 2:00PM EasternJoin TAP Air Portugal and Visit Portugal for an exclusive webinar dedicated to TAP's Portugal Stopover...
Upcoming Webinar
Wildlife, Culture & Warm-Weather AdventureTuesday, November 10, 2026, 2:00pm EasternFrom extraordinary wildlife encounters to vibrant cultures and breathtaking landscapes, discover how...
Upcoming Webinar
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...
Watch Now!
Selling More with TAP: Unlock the Value of Portugal StopoverMonday, November 9, 2026, 2:00PM EasternJoin TAP Air Portugal and Visit Portugal for an exclusive webinar dedicated to TAP's Portugal Stopover...
Upcoming Webinar
Wildlife, Culture & Warm-Weather AdventureTuesday, November 10, 2026, 2:00pm EasternFrom extraordinary wildlife encounters to vibrant cultures and breathtaking landscapes, discover how...
Upcoming Webinar
Black Friday Is Just the Beginning with ALG Vacations®Wednesday, November 11, 2026 2:00pm EasternJoin ALG Vacations® on November 11 for a special webinar featuring Jacki Marks, Jim Tedesco, and Ben...