Hotel Room Hygiene: Separating Fact From Fiction

Patrick Clarke
by Patrick Clarke
Last updated: 2:00 PM ET, Wed April 13, 2016

It's fair to say that no two hotel stays are the same. Which means that guests' opinions and beliefs are typically influenced by their own experiences, whether good or bad.

Therefore, it's important to separate the facts from the myths.

While a hotels' reputations rely heavily on their location, amenity offerings and quality of customer service, cleanliness goes a long way in determining whether a hotel is successful.

If you've ever spent a night in a dirty hotel room odds are you told someone about it.

In wake of a recent Reddit post showing a piece of hotel stationery that read "If you're reading this, then housekeeping did not change your sheets," we'll start with arguably every guest's worst fear and explore a pair of other myths pertaining to guest savings and security.

Sheets Are Replaced After Each Guest

Sure, other travelers have slept in that bed and bedbugs do exist at many hotels. But you can take solace in the fact that your sheets are fresh.

If you find evidence that that's not the case or are doubtful, there's no harm in reaching out to the front desk.

Fact or Myth: Fact

Luxury Rooms are Cleaner Than Midscale, Economy Rooms

There seems to be a common misconception that the rooms inside four- and five-star hotels are cleaner than those inside their two- and three-star counterparts. And although it's understandable given that guests are likely paying more to stay there, it's a myth.

After all, a study conducted by Travelmath earlier this year analyzing the bathroom counters, remotes, desks and phones inside various three-, four- and five-star hotels found that the latter two categories possessed the most colony-forming units on average.

Fact or Myth: Myth

Guests Should Book Direct for the Best Deal

Despite the recent emergence of direct-booking campaigns from companies like Hilton Worldwide and Marriott International that claim the best rates are only available to guests who book through direct channels, online travel agencies shouldn't be ignored.

"Due to rate parity clauses in agreements between hotels and OTAs, hotels are contractually obligated to not undersell OTAs," president of hotel consultancy Renown Daniel Craig told USA Today. "And due to general incompetence, many hotels allow OTAs to undercut them."

Nonetheless guests can often use an OTA estimate to score an even better price direct from the hotel they're trying to book.

Fact or Myth: Myth

Bathroom Counters Possess the Most Germs

While many guests often believe that the television remote control in their room should either be wiped down or avoided at all costs, they should know that they are more likely to encounter germs on the countertop in their room's bathroom.

The aforementioned study conducted by Travelmath found bathroom counters at three-, four- and five-star hotels to possess an average of 1,288,817 colony-forming units per square inch, more than remotes, desks and phones.

Fact or Myth: Fact

Hotels Store Your Data on the Room Key Card

Given today's technology one could easily fathom a hotel storing their personal data, including their credit card information on their electronic room key card. However guests shouldn't fear having their identity stolen if they lose their key card for some reason.

It's true hotels need your payment card information to book you a room. But that data is kept secure.

Fact or Myth: Myth


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...