WHY IT RATES: Prieto brings more than 30 years of travel industry experience to the role. --Janeen Christoff, TravelPulse Managing Editor
Atlas Ocean Voyages has appointed cruise industry leader Bob Prieto to serve as vice president of guest operations, it has been announced by James A. Rodriguez, the line's president and CEO. In his new role, Prieto is chiefly responsible for guest services, guest relations, and the past-guest loyalty program.
"Atlas is renowned for the outstanding guest experience on board our luxury, yacht-style vessels," said Rodriguez. "Bob's broad travel industry background will be key as we strive to deliver extraordinary service levels pre and post cruise. We are delighted to welcome him to our shoreside management team."
Prieto brings more than 30 years in the travel industry to his new position. Most recently, he was vice president of sales for small-ship luxury line SeaDream Yacht Club. Prior to that, he worked with Rodriguez at Oceania Cruises for 15 years, where in the sales department he rose through the ranks from manager to vice president. Prieto began his cruise career working in the mailroom at Norwegian Cruise Lines in 1989, eventually managing the inside sales team.
"Having worked with James previously, I am excited to join Atlas," said Prieto. "My number one goal is to make the guest experience before and after the voyage match the excellent onboard service. I look forward to working with our valued travel advisors and past guests and to exceeding their expectations."
Atlas Ocean Voyages caters to global travelers with a passion for exploring iconic and off-the-beaten-path destinations. The stylish and intimate expedition ships offer every five-star comfort, from an all-inclusive onboard experience and luxurious accommodations to in-depth excursions and customized private tours for a truly personalized voyage. With only 94 accommodations, guests enjoy nearly a 1:1 guest-to-staff ratio and a special camaraderie and bond with their fellow explorers. This perfect balance lets discerning travelers immerse themselves in unique and awe-inspiring moments in remote and captivating places, from Antarctica to the Arctic, as well as to discover sought-after ports of call throughout Northern Europe, the Mediterranean and the Americas.
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