United Airlines Highlights New Bluetooth-Enabled Planes

Image: Passenger using wireless headphones on plane. (Photo Credit: Milko / E+)
Image: Passenger using wireless headphones on plane. (Photo Credit: Milko / E+)
Donald Wood
by Donald Wood
Last updated: 8:30 AM ET, Mon October 16, 2023

United Airlines highlighted the capabilities of its new Bluetooth-enabled planes and announced plans to grow in-flight connectivity across most of its fleet in the coming years.

As part of United Next, the carrier’s plan to modernize and grow its fleet, the airline currently boasts Bluetooth connectivity on more than 100 planes and expects to expand the service to about 800 aircraft by 2032.

In addition to connecting to the carrier’s new seatback screens, travelers can use other innovative features when using AirPods Pro, including Conversation Awareness and Adaptive Audio. 

“United was the first U.S. airline to roll out Bluetooth, and when we saw Apple's new AirPods features, we knew it could be a game changer for our customers and our employees,” United Chief Information Officer Jason Birnbaum said.

Now available for all AirPods Pro (2nd generation), Conversation Awareness lowers the volume when the user starts speaking, making communicating with a flight attendant when ordering food and beverages easier.

Adaptive Audio is a new listening mode that blends Transparency mode and Active Noise Cancellation, adjusting the noise control based on the sound in a user’s environment. 

“People want to stay connected while they're in the air, but there's also a lot of interactions between our crew and customers – the technological combination of wireless connectivity, Conversation Awareness and Adaptive Audio result in a great experience for everyone,” Birnbaum continued. 

To connect to the Bluetooth installed on United's new and retrofitted planes, passengers select the Bluetooth icon near the bottom of the seatback screen monitor, place their devices in pairing mode, select their headphones from the list and enjoy whatever entertainment they choose.


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Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

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