Cruise & Cruise Line

Royal Caribbean Cancels Cruise Itinerary Due to Damaged Lifeboat

Rich Thomaselli
by Rich Thomaselli
Last updated: 8:05 AM ET, Sat September 14, 2024
Rhapsody of the Seas

Rhapsody of the Seas. (Photo Credit: Royal Caribbean International)

Better safe than sorry.

Royal Caribbean International has erred on the side of caution and canceled all bookings on its Rhapsody of the Seas ship that was supposed to depart from San Juan, Puerto Rico on Sunday, September 15.

The culprit is a damaged lifeboat that leaves the ship without the industry standard of providing enough seats on a lifeboat for every passenger.

“On our previous sailing, there was damage to one of our tender boats, which also serves as a lifeboat,” Royal Caribbean said in a letter to guests. "Unfortunately, this means we’ll be unable to welcome you onboard. We know this is disappointing news and we’re terribly sorry for the impact on your vacation plans."

The company is providing guests with a full refund as well as credit for a future Royal Caribbean cruise.

The cruise line also said it would reimburse customers for some non-refundable transportation expenses such as flights, trains and rental cars.

Rhapsody of the Seas was set to make port in several southern Caribbean countries.

Earlier this summer, Royal Caribbean named singer Meghan Trainor as the godmother of sister ship Utopia of the Seas.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!