Marriott Says 25 Percent of Its Hotels Shuttered, Expects Further Closures

Image: PHOTO: Marriott sign. (Photo via Flickr/Jose Carlos Cortizo Perez)
Image: PHOTO: Marriott sign. (Photo via Flickr/Jose Carlos Cortizo Perez)
Laurie Baratti
by Laurie Baratti
Last updated: 12:55 AM ET, Wed April 15, 2020

Marriott International released a business update today in which the company revealed that roughly 25 percent of its 7,300-plus hotels worldwide remain temporarily closed, in light of the ongoing COVID-19 pandemic and measures to contain its spread.

With approximately 25 percent of its 7,300-plus hotel properties worldwide closed down due to the global health crisis, Marriott said that it, "anticipates further hotel closures and erosion in RevPAR performance and does not expect to see a material improvement until there is a view that the spread of COVID-19 has moderated and governments have lifted restrictions."

While that may be true about conditions as taken together globally, China is demonstrating early signs of recovery. COVID-19 began impacting this region first in late January 2020 and, with the contagion now coming under control there, travel restrictions and quarantine measures are relaxing.

Marriott said it has experienced steadily improving RevPAR trends since March, with occupancy rising to around 20 percent during the first week of April. Its number of shuttered hotels within Greater China has decreased from 90 in mid-February to now less than 20.

The rest of the world, however, has not yet stabilized enough to escape its negative trend. North American hotels are seeing occupancy of around ten percent, with sixteen percent of properties currently closed and further shutdowns expected to come.

European occupancy is below ten percent with 79 percent of its supply closed; Africa and the Middle East report 54 percent of properties are closed; while closure levels in Latin America and the Caribbean are at roughly 69 percent.

Revenue per available room (RevPAR) totals also declined throughout February and March everywhere, except in Greater China, as the pandemic accelerated in other areas of the globe.

The company said that it expects March RevPAR numbers have fallen about 60 percent worldwide, with regional declines of around 57 percent occurring in North America, 71 percent in Europe, 56 percent in Africa and the Middle East, 57 percent in Latin America and the Caribbean and 74 percent in the Asia Pacific region (83 percent in Greater China and 68 percent elsewhere in Asia).

Marriott continues to donate some of its inventory to helping healthcare workers who are battling COVID-19 on the front lines in some of the United States' hardest-hit communities through an initiative called 'Rooms for Responders,' with support from its credit card partners.

The company has committed to providing up to $10 million worth of free hotel stays for these heroes during the crisis.

In the U.S., Canada, the Caribbean and Latin America, nearly 2,500 Marriott hotels are also participating in its 'Community Caregiver Program,' which offers special rates for healthcare professionals and first responders who need to book hotel rooms near the hospitals where they're working.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...
Upcoming Webinar
July The Travel Corporation WebinarTuesday, July 21, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Authentically Mediterranean: Discover Celestyal’s New Western Mediterranean Itineraries & Iconic ClassicsTuesday, July 21, 2026
2:00pm Eastern
The Mediterranean is more than just a destination, it’s our home. Join Celestyal to learn why we are...
Upcoming Webinar
July The Travel Corporation WebinarTuesday, July 21, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...